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  Does your Brand Register Abroad?   Does your Brand Register Abroad?  Sergio Beristain  
         
 
Does your Brand Register Abroad? In branding, a name means business. If we get it wrong from the start, we are doomed to face many different problems that will affect the way we do business.

Unfortunately sometimes you have the perfect name, only to find that someone already trademarked it. Corona, the Mexican beer producer, had its share of problems when it had to negotiate in different countries to secure its name, which means crown in Spanish.

In Spain negotiations proved to be tough; Corona eventually adapted its name to Coronita as a compromise. "We fall into the same category as the wine Corona,” explains José Pares, spokesman of the beer maker. “This is why we had to negotiate with the company Vinos Torres. After some talks with them, they allowed us to use the name of Coronita, which is the one we use in Spain [now for] 11 plus years.”

 
For Corona it was a good compromise, allowing the company to retain association with its global name. “After all there wasn't a great disparity with the brand name we use around the world,” continues Pares. “In fact, the smaller version of the beer in Mexico is called Coronita."

Obviously finding an open trademark is not the only reason to be unique and differentiated; in the pharmaceutical industry naming a product is literally a matter of life and death. According to the US Food and Drug Administration (FDA), 13 percent of medication errors stem from communication errors and 13 percent stem from name confusion (May 2002).

 
Naming companies generally develop a "name safe" test to make sure that an anti-depressive does not sound too similar to a strong tranquilizer, or that the name does not get lost in the doctor's handwriting.

In addition with making sure that the product name does not sound similar to other brands, organizations such as the FDA, make sure that the name is not misleading or too similar to other pharmaceutical products.

It’s not always successful however. The list of names that sound similar in medicine (not to mention look similar in packaging) is long and causes concern among medical practitioners who may prescribe or administer a drug that sounds similar but is completely inappropriate for the symptoms. For example Endocet, a narcotic analgesic, is similar in sound to Indocid, which is a non-steroidal anti-inflammatory; Kaletra, an antiretroviral, can be mistaken for Levitra, a genitourinary; Lexapro, an antidepressant, should not be prescribed in place of Loxapine, an antipsychotic, and so on.

Another potential landmine is translation or association issues across countries or regions.

Ford faced its share of culture clash when it had to change the name Pinto to Corcel in Brazil. The word literally means dick in Portuguese, which could result in giggles at best and off-putting to potential drivers at worse. "The concept of the car was very offending here in Brazil, and we were forced to change its name," says a company spokeswoman.

Losing a name though doesn’t necessarily mean that all of the brand equity is lost. It just takes more effort to make the association. In Belgium, telecommunications brand Orange lost its trademark to competitor Mobistar in a mismanagement maneuver. The company took months to re-brand itself with a different name (BASE), and with lots of advertising, managed to persuade its customers that it was running business as usual.

But perhaps the most famous example of language barriers is Coca-Cola’s apparent translation of "bite the wax tadpole" in China. According to a company spokeswoman the story is not entirely accurate. When Coca-Cola decided to launch itself in the Chinese market, it faced the problem that written language is not phonetic. After some time spent looking for all the different written characters in Mandarin that would sound similar, the company chose "to allow the mouth to be able to rejoice" (which sounds like Coca-Cola when spoken). However, when read, it can also take on many different meanings such as suggested in the urban legend.

Although Coke has to endure this oft-told tale, it has also, as the spokeswoman confirmed, so far been able to maintain the same brand name all over the world. (While we’re on the subject, the “No Go” Chevy Nova story is also apparently myth.)

"There is no magic formula for names,” says Paul Norman, Director of Nomen, a European naming company. “There are success factors: distinctive, flexible enough to allow the company to expand in other businesses, and it has to be legally robust."

Although the market of naming companies is not yet saturated, naming companies say that their main competitors lie within the company itself, which tries to name brands internally. After failing, they often approach a naming company.

"At the moment in the UK, there is often a distress purchase which is similar to buying a washing machine,” Norman explains, “Generally one buys a new washing machine because the other one has broken or is damaged. People often come to a brand naming company after they try to generate it internally and failed."    

[20-Dec-2004]

 
  
  

Sergio Beristain is a freelance journalist specializing in technology, finance and business. Through Info-Europa he writes for magazines across Europe.

     
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