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  Special Brands for Special Needs   Special Brands for Special Needs look into the branding crystal ball  Alycia de Mesa  
         
 
Special Brands for Special Needs The responses were diverse, yet—surprisingly—unified. According to the experts, it's the year of the consumer—paradoxically bedraggled and emboldened. Traditional brand-building is hugely redefined; technology and brands merge; fantasy sports, virtual worlds, and social networking rule; "green" and accountability are king; and, of course, some things never really change. And so we present, in their own words, insights, predictions and further divinations for 2007.

Brand-Building Reinvented
"Many consumer segments have become numb to messages that smack of traditional advertising. Marketers and branders will need to understand how to integrate their brands into this type of experience, building entertainment and viral value in more grassroots approaches surrounding less overt sales messaging."
Josh Kelly, Principal
FINE Design Group

"We will see more product placement in films, TV, and on the bodies/lips of celebrities as advertisers scramble to find alternative ways to influence consumers in this fast-forward-through-ads, TiVo generation.

"Celebrities are 'influencers,' which is why brands will be dishing out more bucks to get celebrities to wear, drink, eat, and be photographed with their product brand. We will also see a rise in 'experiential' advertising, marketing, and public relations as brands try alternative ways to reach consumers."
Rita Tateel, President
The Celebrity Source

"[I] predict 2007 will be a year in which companies will break away from traditional forms of marketing and advertising to promote their brand and venture into the technology-driven world of mobile advertising (iPods, mp3 players, cellphones) and the Internet. Although print, TV, and radio still will play a crucial role in a company's brand, much of the younger population will experience new brands in the form of modern technology.

"For example, if Crate & Barrel were to partner with Sprint, you will be walking down the street, and as you pass a Crate & Barrel store, your phone's Sprint GPS will recognize your location and send you an electronic coupon for Crate & Barrel."
Dave Seidler, Designer
Baer Design Group

"Traditional advertising strategies have fallen short of reaching the goal of engaging consumers, due to continued fragmentation of the media landscape and a major shift in the consumer mindset. Consumers have become far too skeptical of branded messages. In 2007, I see marketers dialing up the use of sponsorship platforms to engage their target consumers through the things they love and the way they live. Tapping into their passions—via entertainment, sports, or cultural platforms—will allow consumers to experience the brand on their own terms."
Tony Signore, CEO
Alan Taylor Communications

The Inundated Consumer
"I believe that brands in 2007 will begin to experience an increasingly hostile resistance to the relentless invasion of privacy that marketers are unleashing on their unsuspecting audiences. I'm not talking about 'privacy' as in identity theft; I'm talking about privacy as in the need to live through a solitary moment when we're not battered with unwanted commercial messaging. There's a limit to the unsolicited marketing messages that audiences can handle, and we're going to see that limit come into plain sight, beginning in 2007."
Lynn Upshaw
Principal, Upshaw Consulting
Member, Marketing Faculty, Haas School of Business, UC-Berkeley

"Like the movement to combat environmental pollution, the next consumer-led reaction will be against the mental pollution caused by marketers. With every corner of the world—both real and virtual—becoming plastered with marketing messages, bombarded consumers are starting to say they've had enough. The current attack against marketing to kids is just the beginning."
Faith Popcorn, Consultant
Faith Popcorn's Brain Reserve

"Consumers are presented with ever more choice and ever more information. It's a mistake to assume the same rules of loyalty apply anymore. It's also a mistake to assume old-fashioned concepts surrounding brand and product lifecycles. Brands need to be very attuned to their customer relationships and not be afraid to evolve and reinvent."
Josh Kelly, Principal
FINE Design

"Advertising budgets will continue to be slashed because credibility and trust are not built with advertising like they were in the past. Today's customers, investors, and other key audiences are more skeptical than ever before."
Mike Paul, President and Senior Counselor
MGP & Associates PR

"It is no longer enough for consumers to believe that brands are sincere in their communications; that has become cost of entry. To succeed in 2007, brand communications must not only be transparent, but offer some additional value before the audience will even tune in."
Hayes Roth, Chief Marketing Officer
Landor Associates

 
Power to the People
"Gen X-ers need independence and interdependence in products and services. In the time-pressed, faceless world, they seek to be heard. America Idol and YouTube are brands that provide opportunities for these consumers to be heard. In terms of interdependence, Gen X-ers seek to make meaningful social connections virtually and live. My Girl Friend's Kitchen helps women prepare meals and connect with friends all at a great value. Second Life reflects Gen X-ers' need to escape and connect in a virtual world."
Shelley Rosen, CEO
Airlift Ideas

"From MySpace to blogs to message boards, consumers are now listening to the voice of fellow consumers more than that of the marketer. Forty-four percent of the US online population publishes their thoughts and experiences they have with brands every day, positive or negative.

"With that said, the trend for brands is, and will be, complete accountability—period. The brands that walk the walk with their promise, and become an active part in the customer conversation, will flourish. The brands that don't will suffer."
Roy De Young, Brand Strategist
Temel Inc.

"Smart brands will learn to empower the consumer. Today's consumers know that they hold most of the power in their relationships with brands. Be it by sharing relevant learning with consumers, creating environments that foster customer communities, or offering relevant product or service benefits that improve people's lives, the brands that not only engage but also empower will be the brands that break away from the competition this year."
Hayes Roth, Chief Marketing Officer
Landor Associates

Design Redefined
"Design economy is about the convergence of value and design. Today's consumer is demanding both in their product offering. Brands like Target, Apple, and JetBlue intimately understand what the customer deserves both with their service and product offering."
Shelley Rosen, CEO
Airlift Ideas

"One interesting shift in how we develop the visual piece of the brand is how important digital presence is now. It, in many cases, is driving what we [design]. This means more color, more transparent overlapping. The old adage about how will it look in the Wall Street Journal is just that: old."
Jeffrey Marcus, Principal
Marcus Associates

"We have been tempted for some time to issue our staff black turtlenecks outfitted with pocket protectors. Increasingly, branding and design considerations are overlapping with technological ones and there is more than ever a need for this improbable pairing of analytical and creative minds. It could be argued that at some point in the future, branding will be more a function of technological savvy than design sensibility."
Josh Kelly, Principal
FINE Design Group


 
A Brave New (Entertaining) World
"Avatars are becoming more popular in marketing. Recently, stars like Ludacris and corporate mascots such as Tony the Tiger of Kellogg's have been utilized as a form of brand promotion. Much like a pop-up window, a singer such as Ludacris will appear on your desktop and walk you through various tasks on your computer (shopping, web browsing, etc.). He even will sing and dance based on voice-activated or keystroke commands. For many, this makes the online experience much more user-friendly and simple. It also provides entertainment and brand strength."
Dave Seidler, Designer
Baer Design Group

"The sports industry is booming like never before. A multi-billion dollar global business on the cutting-edge of entertainment, new media technology, and marketing synergies, the sports industry will continue to boom. However, amid the prosperity, the consumer of sport—the fan—has never been harder to reach…. To date, fantasy sports have changed the way major sports are viewed. A multi-billion dollar industry [in its own right], it has yet to be fully embraced by blue-chip marketers…. I expect that to change as the industry continues to grow by leaps and bounds, not to mention the prime demographic [comprising] influencers."
John Meindl, President/CEO
Sports Branded Media Inc.

Some Things Don't Change
"I believe we will see more and more brand extensions over the coming years. An example of this would be World Gym creating its own line of energy drinks. (This is strictly a hypothetical example.) While World Gym does not have a core competency in energy drinks or nutritional supplements, it could leverage its brand as experts in the physical fitness industry to create relevance and credibility for extending the brand into other niche markets. As companies with established brands gain more awareness in the marketplace, the brands become a commodity that can be used to leverage new products into new markets with a reduced amount of risk and a reduced barrier to entry."
David P. Smith, President
Envision Creative Group

"Brand identity is more important in 2007 than ever before for small and midsized companies, which need to establish some recognition before they go out and try to sell their unknown products and services. Integrated marketing communications and brand consistency across functions and divisions are imperative."
Todd Baer, Creative Director
Baer Design Group

Think Good and Green
"As we look to the future of branding, my thoughts have moved toward inspiring and guiding our clients to create new ideas, products, and experiences that make our world a better place. The tipping point of 'green thinking' has arrived and more and more people will search for ways to participate or choose brands that are actively making a difference. I believe—and I am optimistic—that we are moving toward something new: an era of new opportunity."
John Creson, Executive Creative Director
Addis Creson

"Sustainability will be a theme that resonates with consumers as it becomes better understood; and it will be a focus for companies looking to do well, while doing good."
Peter Dixon, Creative Director, Retail Design Practice
Lippincott Mercer

"More and more celebrities are supporting environmental causes and 'going green' with emphasis on supporting alternative energy sources…. Cause-related marketing and PR will continue to rise among brands as an effective tool to 'achieve success by doing good.' Socially conscious baby boomers—who are now in the decision-making roles in corporate America—are driving this trend, as are consumers who are much more likely to buy products from companies they perceive as socially responsible and supportive of causes."
Rita Tateel, President
The Celebrity Source

The Corporate Landscape
"[Worldwide,] 2006 saw some of the most heightened activity in mergers and acquisitions, across all sectors of the healthcare industry. As pharma and biotech converge to form potential powerhouses of the future, companies are going to have to look hard and fast at the role of the corporate brand as never before.

"Recent levels of attrition in both pipelines and the rate of new drug approvals coupled with some substantial patent expiries looming on the horizon, will continue to challenge the way in which companies approach both the development and management of their product brands. The watchword for the industry in 2007 will be how to make brands work smarter."
Rebecca Robins, Global Marketing Director
Interbrand Wood Healthcare

"[In Europe] I predict a shift from companies focusing on building their brand experiences to building their customer experiences. With good clothes you notice how good the clothes look, with great clothes you notice how great the person looks: so [it goes] with great brands—customers shouldn't notice the branding, but the great experience."
David Hensley, Senior Partner
Lippincott Mercer London

"[In Eastern Europe] there is a certain surge of the demand of branding jobs, mainly in the product branding and packaging areas. The shelf has been rather dull until now, and the EU accession brings also a tide of better-designed Western products, which put the local brands at a disadvantage in front of the consumer. Rapid change of consumer lifestyles is another factor to accelerate this trend."
Aneta Bogdan, Managing Partner
Brandient

"[In Asia,] even as media gets fragmented with more customer touch-points than ever, the importance of brand building cannot be overstated. To a large extent, the customer still buys with his heart rather than his head, and so it's imperative that clients and advertising agencies continue to project the right brand image for a product or service by investing in brand building."
Suresh Kumar, Creative Group Head
Gosh Advertising Pte Ltd Singapore

"[In the US,] corporate fraud, misdeeds, and lies will continue to be major problems for global and national corporate brands. Most corporations are still not walking the talk to become more honest, transparent, accountable, humble, and consistent to build long-term excellent reputations. As a result, a growing trend with corporation brands continues to be corporations with reputations in crisis.

"Ironically, fraud and corruption in the corporate world is so bad that simply doing the right thing has become a major differentiator."
Mike Paul, President and Senior Counselor
MGP & Associates PR

My own branding prediction? 2007 will continue to follow the laws of nature: only the fit will survive.

    

[12-Feb-2007]

 
  
  

Alycia de Mesa is a brand identity consultant and writer with over 10 years experience from Fortune 100 to start-up companies. She is author of Before The Brand, the definitive brand identity handbook, published by McGraw-Hill (under the name Alycia Perry).

     
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Dec 17, 2007 Why It's Better to Brand than Receive -- Edwin Colyer
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Nov 26, 2007 Hershey’s Chocolate Dips into Foreign Markets -- Randall Frost
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Nov 19, 2007 Tourists Re-Define Brand Patagonia -- Joe Ray
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Nov 12, 2007 Air Sick: Brands That No Longer Fly -- Barry Silverstein
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Nov 5, 2007 Brands on a Mission -- Edwin Colyer
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Oct 29, 2007 Dead Celebs: Branding Beyond the Grave -- Barry Silverstein
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Oct 22, 2007 Welcome to the Pacific Northwest -- Randall Frost
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Oct 15, 2007 Coffee Break: South Africa’s Developing Taste -- Ron Irwin
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Oct 8, 2007 Building Brands in Rural India -- Preeti Khicha
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Sep 24, 2007 Photofinishing Brands -- Jennifer Gidman
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Sep 17, 2007 Think Pink: Resurrecting Rosé -- Alycia de Mesa
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Sep 10, 2007 A Brand’s Worst Nightmare -- Barry Silverstein
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Sep 3, 2007 Europe: A Branding Dichotomy -- Alycia de Mesa
  Branding Europe requires global and local expertise.
   
 
Aug 27, 2007 Luxury Brands Confront Web 2.0 -- Edwin Colyer
  No pampered life for luxury items on Web 2.0.
   
 
Aug 20, 2007 Is Wal-Mart a Brand Killer? -- Barry Silverstein
  Can Wal-Mart survive branding changes?
   
 
Aug 13, 2007 Is Africa Misbranded? -- Melissa Davis
  Can individual nations overcome their continent’s brand?
   
 
Aug 6, 2007 Branding for President -- Barry Silverstein
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Jul 30, 2007 Best Global Brands: How valuable is green? -- Robin Rusch
  BusinessWeek and Interbrand rank the 100 Best Global Brands. How meaningful are green initiatives to overall brand value?
   
 
Jul 23, 2007 True Colors of Nation Branding -- Alycia de Mesa
  Can a branding campaign change the world’s perception of countries with poor reputations?
   
 
Jul 16, 2007 Rich Donors Give Business Schools New Life -- Renée Alexander
  Philanthropists are re-branding Canadian business schools with their own reputations. Is this intelligent economics or egocentrism?
   
 
Jul 9, 2007 Raising the Chocolate Bar -- Joe Ray
  Like certain cheeses and wines, the chocolate from the Modica region fights threats to its brand integrity.
   
 
Jul 2, 2007 Humor: The Sixth Sense of Branding? -- Abram Sauer
  One of the most desirable traits people seek in each other is a sense of humor. Should we require the same from brands?
   
 
Jun 25, 2007 Don't Ignore the Boomer Consumer -- Alycia de Mesa
  When it comes to targeting demographics by age, brands best listen to their elders.
   
 
Jun 18, 2007 The Fanatic: A Brand's Best Friend? -- Edwin Colyer
  Brand ambassadors provide free publicity for your brand. But what happens when you no longer control the message.
   
 
Jun 11, 2007 Online Luxury for the Masses -- Alycia de Mesa
  By offering their products online, do luxury brands diminish their exclusivity?
   
 
Jun 4, 2007 Where Are the “Muslim” Brands? -- Randall Frost
  Is it possible to build and develop a global brand that appeals to a Muslim audience?
   
 
May 28, 2007 Best of Both Worlds? -- Barry Silverstein
  When it comes to alliances and partnerships, two heads—that is, two brands—are not always better than one.
   
 
May 21, 2007 Peanut-Free Marketing -- Renée Alexander
  Will stronger measures to eliminate nuts from their products. Will this help develop a new food category?
   
 
May 14, 2007 Sicilian Branding Preservatives -- Joe Ray
  As a brand, the island of Sicily lacks a specific identity. A recently formed group of people seeks to rectify the problem.
   
 
May 7, 2007 Brand-Sponsored Endowments -- Alycia de Mesa
  Consumer brands creep into the names of professorships and buildings at US colleges.
   
 
Apr 30, 2007 Cheap Flights Soar in South Africa -- Ron Irwin
  Thanks to low-cost carriers (LCCs) shaking up the South African airline industry, many locals will skip the bus for the plane.
   
 
Apr 23, 2007 Can IKEA's Dominance Be Disassembled? -- Edwin Colyer
  Two Scandinavian furniture-retail brands. Four letters each. Two matching letters. Two different brand strategies.
   
 
Apr 16, 2007 Good Reception: Managing Mobile Customers -- Tim Fielding
  The crowded field of "wireless brands" includes cellphone manufacturers, service providers, ringtone creators, and content developers. How does that affect the customer relationship?
   
 
Apr 9, 2007 Lunch Lessons in Branding -- Dale Buss
  Foodservice brands face challenges including administrators' concerns and students' appetites—as well as the bottom line.
   
 
Apr 2, 2007 Brand America: Taming wild perceptions -- Randall Frost
  The myth of the Old West was once tied to the US brand. Has 21st-century pessimism replaced 19th-century ideas of freedom and justice?
   
 
Mar 26, 2007 Wikipedia: In brand we trust? -- Alycia de Mesa
  The strength of Wikipedia is its ability to be shaped by any user. But is that also its weakness?
   
 
Mar 19, 2007 Branding With No Reservations -- Barry Silverstein
  Is the proliferation of hotel brands and brand extensions creating convenience—or confusion?
   
 
Mar 12, 2007 Virtual-World Branding: For Real? -- Alycia de Mesa
  Second Life, There.com, and Cyworld offer a virtual-world community with real-world branding opportunities.
   
 
Mar 5, 2007 Bouillabaisse: O-fish-al branding? -- Joe Ray
  Can chefs protect the integrity of their bouillabaisse "brand" against cheaper, low-quality versions, or are they really in the soup?
   
 
Feb 26, 2007 London 2012: An Olympian branding feat -- Edwin Colyer
  As memories of the 2006 terrorist attacks in London still linger, branding the city in anticipation of the 2012 Summer Games requires gold-medal effort.
   
 
Feb 19, 2007 brandchannel's 2006 Product Placement Awards -- Abram Sauer
  We scour the Number One films appearing in US theaters for the most (and most innovative) brand appearances.
   
 
Feb 5, 2007 Special Brands for Special Needs -- Vivian Manning-Schaffel
  Brands seeking a wider audience should look no further than the special-needs market.
   
 
Jan 29, 2007 Similar Search Results: Google Wins -- Anthony Zumpano
  The results are in for the 2006 Readers' Choice Awards for brand of the year.
   
 
Jan 22, 2007 The Whole Package: Setting Healthy Standards -- Dale Buss
  Food brands try to topple the Tower of Babel that is the identification of "healthy" products.
   
 
Jan 15, 2007 Chain Stores: Welcome to the neighborhood -- Alicia Clegg
  When expanding into new locations, should brands respect the existing environment and culture?
   
 
Jan 8, 2007 China: Dressed for Global Success? -- Randall Frost
  Chinese garment and textile manufacturers try to tailor a new reputation: quality on par with Western brands.
   
 
Jan 1, 2007 Brands Navigate the Blogosphere -- Abram Sauer
  The proliferation of blogs means everyone is potentially a critic—and can share his criticism with the whole world. How should a brand react?