linked in facebook twitter rss

  • Interbrand
  • Brandchannel

your chance!
your chance!
NASA Brand
 

NASA


  NASA
lost in space
by Abram D. Sauer
March 3, 2003

A funny thing happened on the way to space. Of the two prominent national space exploration programs, one became famous for white-knuckle heroics, patriotism and bona fide scientific achievement. The other became NASA.
 
 

During the Cold War, government-funded acronyms such as the CIA and KGB became so associated with the distasteful political characteristics of conflict that their names are still tainted to this very day. Every event or group was so politicized to the point of consequence that two men sitting down in 1972 to play chess in Reykjavik represented the very essence of sociopolitical conflict. Yet, of all of the organizations employed as political ammunition during the period, the NASA name emerged unscathed and beyond reproach.

In terms of brand recognition, NASA is undoubtedly at the top of its field. It is difficult to reflect on space exploration without bringing to mind the NASA logo: its red whoosh against the blue and white cosmic ring and stars. In fact, NASA's position in the realm of outer space is so titanic that no other space program brand even comes to mind. Can you name Russia's space program? Are there any others that even have a branded program? Ultimately, NASA's perceived brand value is a case study in how, given dazzling image management, an inferior product can dominate the competition.

Let's look at the presently maligned shuttle program; the one area in which NASA's shuttle program was successful in its charter was that it made space travel routine. A global public became accustomed to launches and immune to the spectacular concept of humans in orbit. Previously, during the Apollo program, it was not difficult to convince the public that NASA was accomplishing the heroic. First, it was clear to anyone that the rocket-jockeys who strapped their mortal selves to largely untested missiles were heroes. Second, regardless of scientific specifics, the not-so-subtle objective of every mission was to beat Communism. Again, in the minds of many (well, Americans anyway), a heroic endeavor in and of itself.

The age of the shuttle, and Communism's subsequent collapse, changed all of this. Missions became routine and their purpose scientifically obscure. Without Communism to defeat or new planets to land on, NASA's purpose became clouded. Yet, astronauts are still seen as heroic merely because their mystifying work periodically results in death. The result of years of the new image meshing with the old is that astronauts are now viewed as heroic, while NASA is seen as bungling. This situation creates the repulsive paradox of NASA existing as a hero factory requiring disaster and/or crisis to maintain. This current situation begets a larger, long-term image problem.

NASA's brand image has been handed down by baby boomers -- the generation that watched the moon landings in 1969. The only demonstration that consecutive generations have had of NASA as a brand is the occasional unending video replays of fireballs streaking across blue skies followed by obligatory national mourning. However, if risking lives and skirting catastrophe are the criterion by which we measure NASA, then why isn't Russia's space program a household name?

The Russian space agency, RKA (Raketno Kosmicheskoe Agentstvo), was formed following the collapse of the Soviet Union. Despite possible perceptions, RKA is responsible for only one of the three ever space-related fatal catastrophes. In terms of sheer accomplishment, the Russian program has arguably outpaced NASA. Despite its existence as a punch line in the West, the Mir space station was a whopping success, resulting in the collection of research over a long period of time. RKA also sent a shuttle up but after one successful mission decided it was a worthless project and grounded it. Got heroism? RKA has prevented heaps of potential disasters. The key word here is prevented.

On the other hand NASA, which has coasted for years on fading celebrity, now faces a relevancy crisis. Like any formerly famous child actor desperate to stay in the spotlight, NASA has resorted to PR stunts. In what most closely resembled a Hollywood sequel, NASA sent former astronaut John Glenn back into orbit in 1998, ostensibly to study aging. Such bald capitalization on nostalgia suggests that, while the well of fresh, enchanting ideas has dried up, the budget shouldn't.

Despite a much needed re-evaluation of the brand, the greatest challenge for NASA now is how to engage a new generation that is only vaguely aware of what the program actually does; a generation that associates NASA with fallibility and providing historical based-on-a-true-story Hollywood plots. One day after Columbia crashed in February, a 17-year-old high-school student in Detroit, Michigan, flawlessly summed up NASA's image crisis in a post on his online diary:

    During the last space tragedy I was less than a year old. I've always heard of space things crashing, losing probes on Mars…so what was the shuttle crash?

    We didn't watch astronauts land on the moon, we don't have many notable space achievements, its all been done for us. My generation has always had astronauts, they aren't heroes to us, we haven't discovered anything new through them. We take astronauts for granted. …please forgive us as we learn just how much these events mean to you. David Russell

 
     
  

Abram D. Sauer, former columnist for The China Daily and co-founder of Chopstickfactory.com, lives in New York and welcomes freelance opportunities.

  
     
 commenting closed Add Social Bookmark bookmark  print
 suggest topic  recommend ( 6 )  email

  brandchannel profile archive   2011  |  2010  |  2009  |  2008  |  2007  |  2006  |  2005  |  2004  | 2003  |  2002  |  2001
 
 
Dec 22, 2003 Barbie - what a doll -- Brad Cook
  Barbie: 45 years old and still on the scene
   
 
Dec 15, 2003 Krave's - sweet success -- Geoff Kirbyson
  Krave's satisfies an aching sweet tooth.
   
 
Dec 8, 2003 Red Robin - nesting -- Alycia de Mesa
  Red Robin lacks some consistent ingredients to success.
   
 
Dec 1, 2003 Cirque du Soleil - contorts -- Robin D. Rusch
  As Cirque du Soleil stretches beyond the big top, does it risk crashing?
   
 
Nov 24, 2003 Slim-Fast - shaken -- Abram D. Sauer
  Slim-Fast’s positioning looks a little anemic next to latest trends like Atkins and South Beach.
   
 
Nov 17, 2003 Ted - ted on arrival -- Aaron Danzig
  From bankrupt United Airlines comes... Ted.
   
 
Nov 10, 2003 Weather.com - reigns -- Diane O'Brien
  Weather.com takes the web by storm.
   
 
Nov 3, 2003 BAPE - going bananas -- Patrick Williamson
  Japanese underground brand BAPE poises for world domination.
   
 
Oct 27, 2003 Richardson Partners Financial - enriched -- Geoff Kirbyson
  An old brand re-emerges after years of dormancy.
   
 
Oct 20, 2003 Gucci - family baggage -- Vivian Manning-Schaffel
  The ups and downs of haute couture.
   
 
Oct 13, 2003 Cubs - throw a curve ball -- Abram D. Sauer
  No team sucks quite like the Chicago Cubs.
   
 
Oct 6, 2003 Silly Putty - stretches -- Randall Frost
  The serious business of selling Silly Putty.
   
 
Sep 29, 2003 Evenflo - winning formula -- Brad Cook
  There’s a lot of competition in the nursery these days. How does baby products brand Evenflo measure up?
   
 
Sep 22, 2003 Backroads - leads the pack -- Adeline Chong
  Making inroads on the global tourism trade.
   
 
Sep 15, 2003 Germany - die neu marke -- Patrick Williamson
  Can Germany change world perceptions with a branding campaign?
   
 
Sep 8, 2003 loveLife - ground breaking -- Ron Irwin
  LoveLife takes on the high-risk behaviors of South Africa’s youth.
   
 
Sep 1, 2003 Teva - making tracks -- Diane O'Brien
  Teva’s history reveals its soul.
   
 
Aug 25, 2003 Himalaya - trails -- brandchannel
  Himalaya educated the public on ayurveda, but then lost an opportunity to own the category.
   
 
Aug 18, 2003 Nemiroff - na zdorovye! -- Valentin Pertsiya
  Is Nemiroff’s brand as empty as a vodka bottle on a Saturday morning?
   
 
Aug 11, 2003 Fuse - frayed -- Abram D. Sauer
  Scrappy Fuse claims to threaten MTV and wipe out crappy television. Is it set for success?
   
 
Aug 4, 2003 IKEA - put together -- Brad Cook
  IKEA's mega-stores house a captive audience.
   
 
Jul 28, 2003 Crayola - smell of success -- Abram D. Sauer
  Crayola draws on 100 years of success to manage its brand in the technology age.
   
 
Jul 21, 2003 Book-Off - the new used -- Patrick Williamson
  Book-Off shakes the dust off the Japanese book industry.
   
 
Jul 14, 2003 Joburg - discover -- Robin D. Rusch
  Joburg finds that an unbranded state is not worth living.
   
 
Jul 7, 2003 Combi - grows up -- Robin D. Rusch
  Sporting a brand new look, Combi sets out to turn heads in the pint-sized world of toddlers.
   
 
Jun 30, 2003 Footprints - urban sole -- Robin D. Rusch
  Birkenstock steps out of its well-worn sandals and launches a new line of shoes for the urban design community.
   
 
Jun 23, 2003 Charles Shaw - cheap swills -- Diane O'Brien
  Two Buck Chuck sobers up the wine market.
   
 
Jun 16, 2003 Burberry - square -- Diane O'Brien
  Burberry tries to keep a stiff upper lip while everyone from Posh & Becks to Ja Rule flout the brand.
   
 
Jun 9, 2003 Sony - powered -- Brad Cook
  Sony covers our world.
   
 
Jun 2, 2003 Quaker Oats - lumpy road -- Michael Standaert
  Quaker Oats normally serves it up smooth, but there have been a few lumps for the hundred-year-old brand.
   
 
May 26, 2003 New York Times - bad times -- Abram D. Sauer
  What happens to a paper’s reputation when it gets caught publishing news that’s not fit to print?
   
 
May 19, 2003 Playboy - exposed -- Abram D. Sauer
  Is Playboy still desirable at 50?
   
 
May 12, 2003 John Deere & Company - breaks ground -- Michael Standaert
  John Deere & Company continues to thrive after planting the seeds of its brand over 160 years ago.
   
 
May 5, 2003 LucasArts - building empires -- Brad Cook
  Can videogame brand LucasArts stay fresh with old content?
   
 
Apr 28, 2003 Al Jazeera - tough enough? -- Abram D. Sauer
  Will Al Jazeera fight its new competition as successfully as it fought censorship?
   
 
Apr 21, 2003 DC Comics - super -- Brad Cook
  DC Comics may be able to leap tall buildings in a single bound with timeless superhero icons like Superman and Batman, but the market for comic books in the US remains firmly rooted in the kid market.
   
 
Apr 14, 2003 Dannon - cultured -- John Karolefski
  If Dannon "means yogurt" can it ever move beyond milk products?
   
 
Apr 7, 2003 Puma - pounces -- Abram D. Sauer
  When Puma found its brand skewered in recent spoof ads, should it have just laid back and enjoyed it?
   
 
Mar 31, 2003 ICA - on location -- Stefan Engeseth
  Swedish food retailer ICA is stocked with clever ideas to promote its wares.
   
 
Mar 24, 2003 eBay - sold! -- Brad Cook
  What would you bid on eBay’s brand?
   
 
Mar 17, 2003 Yao Ming - falls short -- Abram D. Sauer
  Yao Ming demonstrates how not to build a brand through advertisements and endorsements.
   
 
Mar 10, 2003 Venter - steep grade -- Ron Irwin
  After being dragged through mud, Venter tries to go back to making trailers.
   
 
Feb 24, 2003 American Humane - empowered -- Robin D. Rusch
  American Humane redefines its 125-year-old brand.
   
 
Feb 17, 2003 Toyota Prius - charged -- Judith Graham
  Can Toyota find a market for its hybrid car, Prius? Much of the challenge will likely be in educating the consumer.
   
 
Feb 10, 2003 Match.com - love at first click -- Judith Graham
  How does Match.com win the hearts of singles?
   
 
Feb 3, 2003 Disney - mighty -- Brad Cook
  The Disney brand started with a mouse and grew into a multimedia kingdom.
   
 
Jan 27, 2003 James Bond - die already -- Sultan Omar
  What makes this fictional brand last forever?
   
 
Jan 20, 2003 Snapple - the best stuff -- Vivian Manning-Schaffel
  How does Snapple keep the creative juices flowing? By reaching out to its target market for ideas.
   
 
Jan 13, 2003 Altoids - cool -- Abram D. Sauer
  How does Altoids stay fresh?
   
 
Jan 6, 2003 Bose - breaks the sound barrier -- Brad Cook
  Retailers may be out of tune, but luxury brand Bose is music to some consumers’ ears.