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TUI AG

 

  TUI - escapes
TUI
escapes
May 23, 2005

In the late-1990s, the German industrial conglomerate Preussag AG restructured and reinvented itself into a tourism giant, TUI AG. With a brand portfolio that includes Grecotel, Panta Reizen, Arke, TUI, and VTB, TUI Group is now the worldwide tourism leader with nearly 60,000 employees generating over 18 billion euros in revenue.
 
TUI's identity is consistently executed online from corporate group site to consumer portal. The logo is officially a smile, the universal symbol for enjoyment that can be understood across cultures and languages. However to the work weary, it can suggest a person lying in a hammock. Either way, the brand identity connotes fun, which is a good start for the holiday seeker.

A visit to TUI.de, the German travel site, reveals the look and feel of a travel catalog. On a white background, catchy adverts and headlines compete for the visitor's attention with tones of orange, green, and blues reminiscent of mass-produced vacation catalogs. If the homepage does not linger on pictures of sun-flooded beaches or a Parisian brasserie by the Eiffel tower, the simple design is nonetheless effective in connoting package tours and organized travel.

 
 
TUI - escapes In terms of usage, the site plays it safe, which is advisable against the tendency to overdo and overwhelm both the web administrator and the viewer. All the navigation buttons fall on the right hand column where you would expect them. Package Tours, Flights, Hotels, Holiday Housing, Rental Cars (respectively "Pauschalreisen, Flüge weltweit, Hotels weltweit, Ferienhäuser, und Mietwagen") are located on the right side. The top bar covers Searches, About Us, Contact and other corporate information.

The framed thumbnail pictures with headlines and captions are very effective on TUI.de. While organizing the information logically, it also creates a retail space that is approachable.

The site falls short however from being pleasant to browse. TUI's online presence is indeed largely driven by its technology—essentially, the querying of databases—and suffers from a lack of human emotions. It is the equivalent of walking on a neatly paved beach: Clean, effective, but not quite close enough to the warm and sensual dream that probably drove you to TUI in the first place.

 
*Due to the constantly changing environment of websites, some reviews may no longer reflect the current website for this brand.
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