Interbrand IQ: The Best Asian Brands Issue

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Around The Web: Secrets Revealed

Posted by Sara Zucker on April 9, 2010 05:25 PM

Barbie was not destined to become a computer engineer. [WSJ]

'Undercover Boss' moves on to 1-800-Flowers.com. [Daily Finance]

Degree Natureffects covers major cities in perennials. [BrandFreak]

MasterCard has a new online-based marketing project. [NY Times]

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1-800-Flowers Brightens Recession With Gift Baskets, Technology

Posted by Barry Silverstein on December 29, 2009 11:46 AM

Thirty-three years ago, 1-800-Flowers revolutionized the flower delivery business by offering a central point of contact for nationwide flower delivery. Previously, consumers had to visit local flower merchants, although they could arrange for flowers to be delivered across the country via FTD, a network of florists established a hundred years ago.

Today, less than 20 percent of orders come in via telephone. In an effort to capitalize on the sales potential of the Internet, 1-800-Flowers reinvented itself as 1-800-Flowers.com.

The flower delivery industry is largely driven by a few holidays -- primarily Mother's Day and Valentine's Day. So 1-800-Flowers.com is reinventing itself again. This time, the company is spinning off a new brand, 1-800-Baskets.com, in an effort to diversify its business into the lucrative $16 billion gift basket industry.Continue reading...

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