Salt Lake City-based startup Needle offers a twist on social commerce, utilizing brand loyalists as shopping guides for curious consumers.

Its workforce, a team of brand experts that operate like freelance customer service reps, earn an hourly rate up to $12 and have a hosted profile on the retailer's website. “They love the products, they want to be in the loop on what’s new,” founder Morgan Lynch told brandchannel. His current workforce numbers about 20,000. “They’re contractors, who can come and go, but we have an extensive on-boarding process—that’s why I think there’s a difference between crowdsourcing and a distributed workforce.”

The service was inspired by Lynch's own shopping experience, in which he struggled to find reliable recommendations online for a product, and instead ended up buying the item in-store. The frustrating experience led to Needle, which gives "consumers the ability to find the perfect item online at the right time."Continue reading...

BMW is investing 3 billion euros in EVs and marketing. 

AP execs outraged over government probe of phone records.

Sony is targeted for breakup by American investor.

Airbus aims to steal limelight from Boeing at upcoming Paris Air Show.

Amazon workers go on strike in Germany.

BNP Paribas eyes mobile and online banking.

Citibank says "no fees" means "never."

Coach approached Tory Burch about a deal.

Coca-Cola faces claim that Coke top-secret recipe has been found.Continue reading...

Apple posts first profit drop in a decade.

AP Twitter hack results in brief panic on Wall Street.

Coach prepares for change as Creative Director announces exit.

Lance Armstrong is accused of defrauding US in lawsuit.

BlackBerry brings back keyboard phone as part of rebirth.

Coke launches 61 unique websites for new teen-focused campaign as company's board also undergoes youth movement.

Dell approves executive-retention bonuses.

FedEx fends off rivals for US Postal contract.

Ford sees profits rise to North American record, offsetting losses in Europe.Continue reading...

Dirce Navarro de Camargo, Brazil's richest woman and owner of Havaianas, dies at 100.

Apple faces criticism over Siri's long memory as market expects it to report profit drop.

Nutrisystem joins forces with Walmart in retail push.

Amazon asks viewers for help in selecting which pilots to turn into original TV series.

Ahold donates a half-million dollars to Boston fund.

Boeing will see timeline of Dreamliner return to skies vary widely around globe.

Chipotle sees expansion of US investigation into its hiring.

Clorox aims to expand market for Green Works beyond niche.

Coach fights to keep its cachet as competition rises.

Comedy Central plans to use Twitter to host comedy festival.Continue reading...

Michael Kors may very well be the most influential person in New York fashion—or at least the one with the most business prowess. 

The brand was just named the most-searched American fashion brand worldwide, beating out prominent names like Marc Jacobs, Ralph Lauren and Calvin Klein in a study by Digital Luxury Group.

Launched in the early 80's, the designer's clothing and accessories company continues to beat Wall Street expectations and reel in more HENRYS, or "High Earners Not Rich Yet" shoppers, with fashionable yet accessible handbags, watches and sportswear. Rightfully so, the designer's Fall 2013 collection debuted at New York Fashion Week with a survival theme, perhaps a reflection of its leading man's reputation in the industry. 

Arguably the new Coach, Kors claimed market share from its rival accessories manufacturer after the holiday shopping season. Coach has seen a slowdown as of late, with competitors like Tory Burch and Kate Spade—both of which appeared in the most-searched top 10—taking a strong stand in the luxury goods market.Continue reading...

Costco isn’t the first brand name to pop-up when consumers are looking for high-end luxury, but a few folks thought they had found it there when they came across low-cost Tiffany diamond engagement rings. (And they didn’t even have to buy them in bulk.) 

Unfortunately for all those customers, the rings weren’t quite the real thing. Now, Tiffany is taking Costco to court for marketing some high-end jewelry in the past few years under its brand, without permission.

“We now know that there are hundreds if not thousands of Costco members who think they bought a Tiffany engagement ring at Costco, which they didn’t,” Jeffrey Mitchell, a lawyer for Tiffany, said in a statement to Bloomberg News. “Costco knew what it was doing when it used the Tiffany trademark to sell rings that had nothing to do with Tiffany.” The company's press release says it was tipped off by a California customer in November of the alleged scam. 

This isn’t the first time Tiffany has had trouble with a low-cost seller. It battled with Overstock.com back in 2010, which had sold 1,365 pendants under the Tiffany name. It also had legal battles with eBay, claiming that the online seller was at fault for allowing some of its vendors to sell counterfeit Tiffany items, but the court never agreed with Tiffany on that one.

Tiffany seems to have a better case against Costco, which legally sells high-end jewelry brands such as Cartier, Breitling, and Chanel — not to mention other luxury brands such as Coach, Burberry and Mercedes-Benz — at select locations, such as Boca Raton, of course.

Not long ago, Coach was the name to have on your handbag. Plenty of celebrities were walking around with them. Gwyneth Paltrow, Eva Longoria, and Jennifer Garner all had one, as did many other American women, whether the real thing or at least a knockoff.

Things changed fast. Now Coach is feeling pressure from competitors like Michael Kors, Ralph Lauren, and Tory Burch. It announced that sales dropped in the 2012’s final quarter despite the busy holiday shopping season and an overall 10 percent growth in the handbag market, marking the first time since it went public in 2000 that “North American sales grew more slowly than the broader market for women's handbags and accessories,” according to The Wall Street Journal. And North America accounts for two-thirds of the company’s sales.

So Coach says it's branching out, attempting to turn itself into a lifestyle brand — and turn itself around in the process. It will grow its footwear line this year before focusing on women's apparel, jewelry and watches, British Vogue reports. And its stores will also get a new look, Women's Wear Daily reports.Continue reading...

Netflix CEO says company is "on probation" despite soaring subscriptions.

Coach reveals ready to wear collection in bid to add luster.

NFL pressures fan to nix Harbowl trademark.

Acer writes down value of brands.

Air Canada CEO defends higher airline fees.

Apple stock plunge highlights investor expectations.

Barclays new CEO swings the axe in Asia.

Benetton turns down the shock tactics.

H&M to stage first Paris Fashion Week show in eight years.Continue reading...