Posted by Dale Buss on June 5, 2013 02:21 PM
The opening of the first Whole Foods Market in Detroit today may be great for the city. But will it end up diluting the hard-won Whole Foods brand, especially considering the chain's planned emphasis on making the Motown store budget-friendly?
Those are among the issues attending the ceremonial opening of the Whole Foods in Detroit's Midtown district, which featured Mayor Dave Bing and even US Sen. Debbie Stabenow as well as Whole Foods executives. It's viewed as an important step forward for the retail market in a city that has become a poster child for "produce deserts" and "food insecurity" as well as all sorts of other maladies.
It "is a game-changer for our city," Bing said in a statement. "Not only does it offer central-city residents more choices and more convenience for grocery shopping, it also proves that Detroit is an attractive destination for national retailers."Continue reading...
Posted by Mark J. Miller on May 8, 2013 02:45 PM
Back in January, Whole Foods Market co-founder and co-CEO John Mackey made it known that he wasn't a fan of Obamacare, comparing it to fascism. The move by Mackey had plenty of folks vowing that they'd boycott the 350-store upscale market, but the company's second-quarter earnings report says something completely different.
Second-quarter net income grew 20 percent to $142 million, according to Reuters, and total sales rose more than 13 percent to $3.03 billion. The company also raised its full-year expectations per share to between $2.86 and $2.89. Since the end of the quarter in mid-April, same-store sales have gone up 9.4 percent.
Not too shabby for a retail brand that is gaining more and more competition. Part of its success is because the chain decided to reach out to more customers by adding more locations and lowering prices in a bid to beat its "Whole Paycheck" reputation. The long-term expectation is for Whole Foods to have 1,000 stores in the U.S. and beyond.Continue reading...
Posted by Sheila Shayon on March 20, 2013 12:47 PM
Emblematic of the slow but steady rise in health and wellness awareness, the gold-standard of ‘conscious capitalism,’ natural grocer Whole Foods is taking its brand and business acumen into the health resort sector.
"We have the perfect vehicle for this," Whole Foods Market co-CEO John Mackey told USA Today. "Think of it as a center where people would go for a day, a weekend or a week for healthy lifestyle education."
Call it a spa, resort or "healthy lifestyle education center," it's planned to open in the brand's Austin, Texas, hometown within three years—a pilot project that could catapult the company into the lucrative market pioneered by Canyon Ranch or Pritikin, or it could be another failure along the lines of the five education-focused Wellness Clubs that Whole Foods tested in 2006, including a location in Dallas.Continue reading...
Posted by Sheila Shayon on January 14, 2013 05:04 PM
The leaders of Whole Foods Market, Starbucks and The Container Store on Monday exhorted fellow retailers to increase transparency, stand on principle and to see themselves as part of a "wider circle of responsibility" to ensure their success.
Speaking sequentially to an audience of 27,000 at the National Retail Federation's BIG Show in New York, the CEOs offered a combined keynote address that advocated lifting up employees and valuing vendors as the major brands assume heightened global leadership in a time of government retrenching.
Kip Tindell, CEO of The Container Store, said retailers should strive to create an environment of "conscious capitalism."
"Charity alone won’t do it," he said. "We need business and capitalism, purpose and profit.”
Tindell said focusing on the well-being of employees "pays off and reflects on customers. It’s not what you sell, it’s what you stand for. Customers and employees become your evangelical supporters. We want our vendors to think of us as their favorite customers, and this causes the universe to conspire to assist you.”
Whole Foods Co-CEO Walter Robb agreed, saying that “business is making a wider wake in the world, not just doing the minimum, but part of a wider circle of responsibility.” The company's approximately 75,000 employees comprise a 40 percent ownership stake in the company, and 86 percent have health insurance.Continue reading...
customer relationship management
Posted by Dale Buss on March 31, 2010 03:05 PM
With Earth Day coming up on April 22 and its brand a bit shaky lately among its primary constituency, Whole Foods Market executives determined that the time must be right to mount a new appeal to the chain’s core market of upscale, often liberal-leaning foodies.
So the Austin, Texas-based company is launching a sort of festival of films that rail against the mainstream food industry, as part of an overall initiative it calls, “Let’s Retake Our Plates!” Whole Foods said that it wants to help consumers “understand how the food choices they make have an impact on health and the environment."
“Our goal is to help open people’s eyes to the reality of what’s going on with food in our world,” said Mara Fleishman, global project leader, said in a Whole Foods statement. “Conscious food choices can make a difference."Continue reading...
Posted by Stephanie Startz on December 25, 2009 09:30 AM
NBCU will stream the Winter Olympics via "TV Everywhere." [MediaPost]
GM will not consider Spyker's bid for Saab. [AFP]
Citigroup needs a brand makeover. [BNET]
Ford finalizes sale of Volvo to Geely. [WSJ]
Asian airlines ramp up customer service, perks. [NY Times]
Whole Foods CEO John Mackey gives up Chairman position in compliance with governance rules. [WSJ]Continue reading...