Why Brand Engagement Is A Personal Business

It sounds so easy. Happy employees make for a healthy and profitable brand. So why doesn’t every company make brand engagement a priority? Two reasons:

(1) Theorizing about brand engagement is much easier than actually putting the ideas into practice.

(2) People are weird. Just ask Tony Hsieh, CEO of Zappos.com. The NY Times reports that if you would like to work for Zappos.com, be prepared to answer this question:

“On a scale of 1 to 10, how weird are you?”

Creating a successful culture in any work environment begins at the interviewing process, and, unfortunately, this is where brands often go wrong. For many people, the most dismaying facet of modern times is the blurring of social lines. There was a day when news was separate from entertainment, your phone was separate from your television, and peoples’ personal lives were separate from their professional lives. Those days are gone.Continue reading...