Interbrand IQ: The Best Asian Brands Issue

rss

mobile marketing

Porsche Runs QR Campaign on Airline Tickets. Will It Fly?

Posted by Abe Sauer on September 28, 2011 02:34 PM

In the continuing march toward marketing on every available surface on the planet, Porsche has teamed up with several airlines to print 2-D barcodes on the back of plane tickets. Passengers who scan those codes will be presented with a bevy of promotional information on Porsche.

Unique idea… in theory. But will passengers ever scan those codes? Recent data on the popularity of QR codes says no.

The gist of Porsche's campaign, from Direct Marketing News:

"After consumers scan the 2-D barcodes via their mobile devices, they will be directed to either a customized landing page promoting the Porsche models or to a video featuring the cars, said Josh Cherfoli, online and relationship marketing manager at Porsche Cars North America… Porsche will also enable consumers to request a test drive at a local Porsche dealer via the 2-D barcodes."

Smartly recognizing that a Porsche ad on the back of your economy-class steerage ticket might be more insulting than beneficial, Porsche marketers say that these efforts will target first-class, business-class and luxury vacation travelers.

Porsche has experimented with QR codes before. At promotional events and at dealerships, Porsche employs QR codes. And in a print magazine campaign earlier this year, a QR code drove to a video advertising the Porsche's electric concept vehicles. Just how these Porsche QR codes work:

The airline ticket campaign faces a number of hurdles, both logical and strategic.

The obvious first problem: how many people closely look at their boarding passes? Porsche is hoping to tackle this challenge, in part, with banner ads served against online check-in pages.

Ideally, Porsche would cut some kind of agreement with the airlines, which would in turn instruct their check-in personnel to mention the promotion. But that's risky and puts the airlines themselves at risk of diluting their brands by coming across as shills. (This is supposed to be luxury after all.)

The larger problem, faced not just by Porsche, is that while marketers are thrilled about QR codes, consumers are not.

Recent research from ComScore reported that only 6.2 percent of mobile users ever engage with QR codes.

The silver lining in the ComcScore data for Porsche is that the study, conducted in June, found that those who did use QR codes were "more likely to be male (60.5 percent of code scanning audience), skew toward ages 18-34 (53.4 percent) and have a household income of $100k or above (36.1 percent)." That looks a lot like a Porsche demographic sweet spot. (Still, do those people fly first class?)

The not-so-good news for the QR platform as a whole is that not only is the whole QR code process cumbersome and time consuming, but also that some marketing analysts predict the whole shebang will soon be replaced by NFC — the "near field communication" technology being championed by Google.

Porsche photo via Flickr.

Comments

ssp United States says:

Wouldn't the type of consumer likely to scan a QR code use a digital boarding pass, not a printed boarding pass?  

September 28, 2011 03:24 PM #

David Veal United States says:

They are missing an important player in the mix. To have a lot of people scan the bar code you need to add entertaining media to the mix. Why should I take time to scan or look forward to scanning on my next flight or the one after that, having seen that all I get to do is look at a Porsche ad? How about a tie in with the Tonight Show and Jay Leno - hear his monologue joke of the day? He drives a few Porsches. End the spot with him leaning on the car or driving it away as an authentic endorsement. You might also pick Disney, Paramount, or any other Porsche friendly - entertainment friendly - new content friendly hook. And a third party that would look good on a poster as people wait to board, reminding them to check out the bar code. Just say'in.

September 28, 2011 04:34 PM #

PatrickC United States says:

I agree with David. There must be a compelling reason for me to scan qr codes. An exclusive content(media, coupon, etc) that can not be accessed any other way. If it simply directs me to a website, there would be no incentive for me to bother using qr codes.

September 28, 2011 08:32 PM #

Comments are closed

Brand Chatter on Twitter

elsewhere on brandchannel

1 2 3 4 5 6 7 8 9
brandcameo2013 Product Placement Awards
Which brand is most bullish on Hollywood?
Coca-ColaIt's the Journey That Matters:
Coca-Cola Opens Up With Story-Based Web Refresh
debateJoin the Debate
What makes a great brand?
BPBP
Branding Comeback Challenges
Denise Lee YohnLance Armstrong’s Brand
Denise Lee Yohn Weighs In
Digital Watch: WahlAT&T
Rethinking Possible With Transmedia Storytelling
paperGlobal Competitive [Ad]vantage
The latest from GeoEdge
Sheryl Connelly
Sheryl Connelly

Meet Ford's Resident Futurist
Marketing to the New MajorityBranding 123
A primer by Barry Silverstein