|
Art has been used throughout time to reflect political and social changes.
Images, colors, graphics, and designs have always been “high touch” (coined
in 1980's by John Nesbitt meaning high human interaction) and therefore have
always had the ability to move people. How can brands use art to raise awareness
of the lifestyle changes we all need to make, to help the ecology of our planet,
and make it cool to adopt these new behaviors?

New behaviors often need a catalyst to tip them into the main stream.
The
magnitude of Al Gore's Live Earth Event calls for all of us to see what we
can do to help out our environment: http://www.liveearth.org/crisis_solutions.php.
Brands can help inform us of ways in which we can make these changes. Using
reusable shopping bags is one of them. Worldwide, 4-5 trillion polyethylene
bags are manufactured every year. Americans use over 380 billion polyethylene
bags per year and only 1% is recycled. This one simple change in behavior from
throwaway to reusable by millions of people worldwide could have a significant
impact on the earth's ecology. A website that is devoted to the education and
eliminating the use of plastic bags by offering a wide array of alternative
reuse bags is: http://www.reusablebags.com.
With people now trending toward concern for the environment, reusable shopping
bags will soon be a standard sight in shopping carts everywhere. What a practical
yet great communication container to play with.


Great communication graphics could be the tipping point to change
our behaviors.
About a year ago big supermarket chains, to their
credit—and perhaps their
pocketbooks also—began seeing an advantage to offering reusable bags to their
customers who where increasingly pushing for more and more organic foods. Nothing
snazzy or design-y, just functional reusable bags for around 99¢ with
their store logo on them. Stores initially gave away the reusable bags in store
promotions. This began to seed the idea. Slowly people began using the reusable
shopping bags. Of course they still had to remember to bring them along on
the runs to the supermarket and not to leave them in their cars once they got
there. Ikea has a very clear policy that makes the decision of plastic vs.
reusable very easy. They charge 50¢ for each plastic bag one uses or 59¢ for
a very large reusable tote in Ikea blue. Okay, so that's 50¢ to pollute
the earth or 59¢ to be earth simpatico with a generous reusable tote one
can feel good about using in any number of ways. Ikea knows something about
helping its customers to make the right decision.
A little bit of art goes a long way in moving people to embrace change.
While
initially the reusable bags were all about function, more and more artful bags
keep popping up, provoking the questions, "Hey,where did you
get that bag?" Recently, Whole Foods offered their reusable bag
by designer Anya Hindmarch. The chic sturdy bag with the tongue in cheek
message, "I'm not a plastic bag," in script, is pricier than
most, at $15. That did not stop the shoppers lining up outside Whole
Foods stores in New York and New Jersey to get their hands on this limited
edition eco-friendly bag. The timing, one week after Live Earth, gave the bag
an extra wave of consciousness to ride on.

A&P offers bags for 99¢ with a portion of the proceeds going to the
Elizabeth Haub Foundation. The bags come in several styles, all of which have
large graphic images of wildlife, making them billboards for global conservation
and environmental awareness.

Trader Joe's also has put some fun and art into their reusable bag. They offer
3 different bags, a plain canvas one, and two others rich in design, graphics,
and colors. Now all of a sudden some of the standard supermarket reusable bags,
with only the company logo, look a little nerdy. The interesting thing about
this new reusable phenomenon is that people have been seen with their Trader
Joe's bags in a Stop & Shop supermarkets. Given a choice, people appreciate
more artful things; it seems to be hard wired into our senses. Of course the
Anya Hindmarch bag will go just about anywhere. This is the great thing about
using art to help do the heavy lifting of shifting our behaviors. Part
of the job here is to make it cool to…well, change the way we think and behave.

How can brands use the power of art and design to move people to choose
better for our environment and earth?
Companies can
start building eco-education into their marketing budgets, then design eco-education
content that relates to their brand's purpose and their brand's style. Why
would a brand do this? To lead awareness in
actions that we all can take, and when added up, they will have significant
impact on stemming environmental pollution. Americans are not a culture that
in recent times has had to think about curbing consumption or living more tuned-in
and responsibly with the earth. We are being called upon to shift our perspective
and lighten our impact on the environment wherever we can. Brands need to think
about what they can do today to help people in their brand communities make
changes in their lifestyles to help the global environment. Then apply some
art, lightness, and even humor in how they communicate all of this. South Park
had an episode in 2006 called "Smug Alert" referring to a suffocating
form of pollution from the new hybrids called "smug" instead of "smog".
Take the education about environmental issues seriously then create a brand
communication style that is creative, compelling, innovative, and fun.

Imagining how brands might eco-communicate ways to help the environment.
Say
you're T-Mobile, you might design cool recycling bins with graphics that educate
people about why it is important to recycle cell phones. Hire a design firm
or pay a recognized artist or designer to come up with something unique. Every
time a customer buys a new phone they can drop their old unit into this communication
recycling bin. T-Mobile could put these same bins into major supermarket chains
to make it easy for people to throw in, any brand, of old cell phones, chargers,
etc. Whether the cell phones are recycled or reused to help third world people
to communicate, both assist in relieving the environment of tech waste. This
goes for TV's, computers, and other electronic equipment.

If you're Tide you might offer an edu-sticker to put on washing machines to
remind people that washing in cold water will save energy. Maybe the
sticker uses the art of an indigenous tribe from the rain forest. Old Navy
could design icons for a "save some energy for the earth, wash me in cold
water, again and again and again and then give me to someone else". Then
put these icons on an apparel hang tag, sticker, or printed directly on their
bag somewhere. GE, which is the brand that all US consumers connect to light
and energy, could produce an eco-education campaign that informs people how
simply replacing their incandescent bulbs with compact fluorescent lights (CFLs),
will save millions of tons of CO2 emissions. Or how turning off the power strips
in their houses when they go to sleep at night or when they go on vacation
could save a lot of energy. Timed power strips for "off use" times
could be a really useful new product concept. The idea here is to connect brands
to a "one cause" mindset, that is helping change our behaviors in
order to help our planet and making the companies one of the good guys
Environmental policies are part of being a good corporate citizen
in the world.
Companies now are expected to have programs that address
being a good environmental citizen in the world. This is the right of passage
to people choosing which brands they want to be connected to. Staples, the
company that sells a substantial amount of office equipment, has a strong
recycling policy. Currently any customer can recycle their old office machine
waste by simply bringing in their used computers, monitors, laptops, printers,
faxes and all-in-ones to any U.S. Staples store. Actually I would recommend
to Staples that anyone should be able to come in and recycle their stuff.
Then design some simple graphic e-communications to get the message out with
about their program. How about a Staples Green Recycling Easy Button that
says, "That was easy".

Timberland has had a long history of being ecologically responsible. The company
prints a "nutritional label" onto every shoebox so people know exactly
what went into making the shoes. Its label also communicates what footprint
they will leave behind by walking in a Timberland. The graphics on their shoebox
label mirror those familiar nutrition labels found on products in your supermarket
so it quickly makes its point. It is innovative graphics like this that get
people to notice.
Starbucks has design departments that create ongoing customer communications
rich in illustration, graphics, and color. They have several in store communications
about their environmental policies as well as the "environmental affairs" portion
of their website that offer many links and downloads.
Starbucks also runs an ongoing full page newspaper campaign that informs people
on global warming as well as other issues impacting the earth's environment.
Their websites devoted to eco-education are: http://www.starbucks.com/whatmakescoffeegood/ and http://www.planetgreengame.com/

If you have an environmental policy, talk about it. Make it easy to
find out about it.
Steve Jobs from Apple recently had to re-think
his corporate communication policy after he found out that there was a perception
that Apple wasn't doing enough to remove toxic chemicals from its new products
and not aggressively recycling its old products. Actually Apple's environmental
policies, in most cases, are leading their competition; they just hadn't
told anyone. Coldwater Creek a leading women's apparel retailer has made
the decision to offset 100% of its energy consumption with renewable energy
certificates in order to dramatically decrease its impact on the environment.
By 2009, the company has committed to buy more than 217,000 megawatt-hours
of wind-generated electricity. The effect of this will be the prevention
of more than 299 million pounds of CO2 -- a key greenhouse gas -- from entering
the Earth's atmosphere. This is a substantial commitment. Yet, this information
was buried in their website in their Social Responsibility link at the bottom
of their homepage. Good policies like these need to be broadcast, flagged,
and made easy for people to find. They can be translated into branded eco-communication
vehicles designed to quickly inform people through the use of highy engaging
icons, color and images. Many companies such as Trader Joe's, Aveda, Sub
Zero are rated very high on the green chart however, again, their environmental
policies often not so easy to find on their websites. Brands need to keep
an eye to the future to make to make sure that their policies, strategies,
products, and services continue to be ecologically respectful. Ongoing communication
about environmental policies, with high touch graphic appeal, in downloadable
formats for information sharing, are very important.
Once you've committed to an environmental strategy keep rolling it.
Of
course brands that take on this environmental responsibility strategy will
have to make sure they do so with a high degree of integrity and have a plan
that delivers. You want to keep the momentum in moving your environmental strategy,
policies, actions, and behaviors aligned to supporting and sustaining the earth's
natural eco-system.
To sum up, have your brand lead by developing responsible environmental policies.
Make sure your brand community knows about these policies. Put light on ways
that lifestyle changes, like using reusable bags, can have in helping our environment.
Communicate with engaging graphics, images, illustrations, icons, and colors.
By the way have you thought about the printers around the world, who
because of the emphasis in environmental awareness, are using much more green
pigment in there printing than ever before? Ah, a call for environmentally
safe printing inks to produce all these new, artful brand eco-communications.

High touch: Coined in the early 1980s by John Naisbitt in his best-selling
book "Megatrends." Naisbitt pointed out the importance of human interaction
and felt that there is no substitute for "the personal touch." High
touch is in direct contrast with high tech.
___________________
Patt Cottinghan, founder of Genuine
Imprints, LTD.,
and www.workforcetobrandforce.com,
is a brand communications strategist and speaker living in the USA.
|